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1. Achievement
The Internet provides the company with real time traction. It speeds up the selling cycle, which is an absolute must in the world of fast moving consumer electronics. A real time platform also enhances the supply on demand with JIT. It reduces costs which can be passed onto customers.
It also allows for quick communications with customers, a primary need in the provision of customer service.
The company has gained the following certifications: CE, FCC, ROHS, ISO 9001, SD-3C
Alibaba Trade Manager has enabled us to complete many successful deals. One unforgettable deal was with a UK client who ordered 10000 pcs USB Flash Drives with a 4-day delivery cycle. Using our ERP and efficient production line, we reallocated resource to this deal and we delivered the goods on time.
We have over 100 clients. Most of them are based in Europe, i.e. UK, France and Germany. Our key clients are Carrefour, ComUSA, Rue Du Commerce, Mediamarkt Bluecom Laser.
互联网加快销售周期cycle, 对步伐急速的电子产品市场有很大的帮忙, 实时的沟通可减省营运成本之余, 并与客户有更紧密的沟通, 提升客户服务质素
Alibaba Trade Manager助我们完成不少交易. 其中一个是英国的客户, 订了10000pcs USB Flash Drives, 要于4天内送货. 透过有效率的生产及从生要排资源, 我们准时完床订单
客户超过100家, 分别来自英国, 法国, 德国等.
客户包括著名企业Carrefour, ComUSA, Rue Du Commerce, Mediamarkt Bluecom Laser.
2. Innovation
The Internet offers a platform for us to do the international trading activities, in a fast and efficient manner.
We use Web 2.0 , eg RSS to enhance our customer relationship.
Our flagship product, USB Flash Drive is of a special design which stands out from other OEM products and we have also added more useful content and software as added valued elements to our customer.
In 2005, we were a 4-employee company; in 2007 our staffs grew to over 300 people. Our sales have increased 10 fold from 2005, and this has mainly been because of the Internet.
We use a website as a corporate introduction to the public, Email as a basic tool for business communication tool with customers and, IM, as a customer service tool.
Our marketing efforts are enhanced through B2B, Adwords, SEO, trade shows and trade magazines.
特别的产品设计令公司于其它OEM中突围而出, 增加实用的内容及软件于USB中, 为产品增值
利用Web 2.0 , 例如 RSS改善与客户的关系
透过alibaba, 搜寻器及展会等推广公司
公司由2005年的4 人, 增长至2007年的300人, 营业额增长10倍以上
3. Trust
Our sticky 24/7 customer follow up, that would give a confidence how starline is a serious supplier.
Once we have a customer we do everything to make them stick. Key to good service is the provision and prompt feedback.
每星期7天24小时的客户跟进, 让客户知道我们是有诚意的供货商, 提供优质服务及快速的回应, 为我们建立专业形象及诚信
4. Social responsibility
Starline has joined & supports HKSAR Youth Work Experience and Training schemes aimed teenagers in need by offering them working opportunities and training.
参加香港政府举办的青少年就业及训练计划, 让青少年得到职能上的训练及就业机会
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